Customer Service
Business Hours
Monday through Friday 7:30 a.m. - 4:00 p.m. MST
Contacting Estes: Click the Contact Us tab in the menu above this page or the Email Us icon at the top right of this page to contact us electronically.
Catalogs: Check with your local hobby retailer for availabilty of our 2010 printed catalog or click the Full Catalog button to the right of this page for an electronic version.
Tours: We are not able to offer plant tours.
Instructions: Most instructions are available in electronic form using the link on the product page. Click here to download instructions for products no longer available.
Software Downloads: Click here to view or download Estes software.
Newsletter: To receive monthly product updates and rocketry news, sign up for one of our three newsletters by entering your E-mail address and name in one of the boxes below. Estes provides three newsletters: Estes E-News designed for customers and fans, Estes Educator E-News designed for educators, and Estes Retailer E-News designed for distributors of Estes rockets.
NOTICE: Warranty and Parts
Due to the enactment of the Consumer Product Safety Improvement Act (CPSIA) on August 14, 2008 Estes - Cox Corporation may not be able to provide replacement parts for products imported prior to August 14, 2008 and that have been discontinued. Whenever possible however, Estes - Cox will attempt to substitute a similar product.
To find more information about this new law and CPSC regulations visit http://www.cpsc.gov and search for CPSIA. FAQ’s, guides and memorandoms concerning the law are also posted there.
